Frequently asked questions
Clear answers about how the platform works and what is required.
What is SIMHSYCN?
SIMHSYCN is a private SIM automation platform that connects customer wallets, telecom services, SIM assignments, Android devices, transactions, APIs, and webhooks.
Do customers need access to the administrator area?
No. Customers use a separate portal for wallet funding, service purchases, transaction history, API documentation, and webhook management.
Can another VTU website connect to the platform?
Yes. Authorized clients generate secure live or test API keys and receive final transaction results through signed webhooks.
How are SIMs managed?
Administrators register SIMs, connect them to devices and slots, assign eligible services, configure capacity limits, and control their operational status.
Does the platform support mobile and dark mode?
Yes. The customer and administrator interfaces are responsive and automatically follow the device light or dark appearance preference.
Can the platform be privately deployed?
Yes. Private deployment, branding, server configuration, integration, and ongoing support can be arranged according to business requirements.